Back to Home
Please remember to use surrey\ before your username!

Upper Border 1.png

Independent Support Services 

Translate this page

Please note, we cannot guarantee accuracy of translations

Chinese | Hindi | Milay | More options

We understand that sometimes you may want to talk to someone not affiliated with the Union or the University.  As such, we hope that this support page will provide some guidance of networks that you may be able to use in worrying times. 

If you are elsewhere in the UK, a very useful app is Hub for Hope that outlines all support services available around you. 

If you are elsewhere in the world (not in the UK) then here is excellent list of mental health crisis line and services in your country:


Open during the Covid-19 outbreak

The Samaritans is a free and confidential listening service which is open to everyone. You can call them 24 hours a day, 7 days a week to speak about whatever is on your mind. Their national telephone number is 116 123 (this number is free to call). You can email them on (UK). 

To find out more here


Available during the Covid-19 outbreak

Togetherall offers an online support platform and forum to promote self-help and a supportive community. You can also find self-help courses and resources for mental health support. 

You can sign up for free with your University email:


Telephone line and online support available during the Covid-19 Outbreak

RASASC stands for 'Rape And Sexual Abuse Support Centre' and they aim to support all male and female survivors of rape and sexual abuse in Surrey and the surrounding areas. You can contact RASASC in a number of ways, depending on the support you need. Please visit for more information.


We provide support for anyone (women, men children) who has been the victim of rape and sexual abuse, irrespective of whether they have reported to the police, across the whole of Avon and Somerset area.

Safe Link Services are victim focussed services. We will only work with victim/survivors.

Peer support groups – Safe Link (

Services – Safe Link (


Available during the Covid-19 Outbreak

Catalyst offer help or support for people who are dealing with issues stemming from drug and alcohol abuse. They are Guildford-based and work throughout Surrey and its borders in partnership with a wide variety of statutory and non-statutory organisations and bodies to provide support. You can visit their website, phone them on 01483 590 150, text them on 07909 631623 or email them on  


Available during the Covid-19 Outbreak

Outline provides support with sexuality and gender identity, including but not limited to the lesbian, gay, bi-sexual and trans community of Surrey, primarily through a helpline, website and support groups. You can visit their website, phone them on 01483 727 667 or email them on

Safe Haven

Not open during the Covid-19 Outbreak

Safe Havens provide out of hours help and support to people and their carers who are experiencing a mental health crisis or emotional distress. The Safe Haven Branch in Guildford is located on 101 Walnut Tree Close, Guildford, Surrey, GU1 4UQ, open 7 days a week from 6pm to 11pm. To find out more, please click here

Oakleaf Enterprise

Not open during the Covid-19 Outbreak

Oakleaf is the only mental health charity in Surrey working as a social enterprise to provide vocational training for those suffering from mental health issues. You can visit their website or email them on  

Visit Us

Union House
University of Surrey
Stag Hill, Guildford

Contact Us
01483 689 223

The University of Surrey Students’ Union is a private limited company, registered in England & Wales with registered number 07470232, registered at Union House, Guildford, GU2 7XH. The Union is also a registered charity, registered with charity number 1142479

Copyright University of Surrey Student's Union 2018