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The Students' Union provides free, independent and impartial advice and support on all student facing regulations. 

Before you make an appointment with one of our team,  you will need to read through the guidance on the page relevant to the advice you need as this will help you to make the most of your appointment. 

Download your Advice and Support guide here: Support and Advice Guide 20 21.pdf

Need more help? Email us

If you have read the below informaiton and the FAQs and still need support, we are more than happy to help. Email us at It is helpful if you provide us with as much information as possible regarding your case, what happened, when it happened and what outcome/support you are seeking.

Please note that due to the high volume of students we support, we will respond to your email within two working days, although we do try and respond as soon as possible. 

Please select the process you would like advice on from the list below or via the tabs under 'Advice' at the top of the page.

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What support we offer:

Explain the process you are going through and help you to navigate the University's regulations. Read draft statements for appeals or panels etc. Read evidence you intend to submit to support your case. Accompany you to meetings.

What we are unable to do:

Make your case for you. Contact external parties on your behalf (such as doctors or employers). Speak on your behalf in a panel or meeting. Provide legal advice.

I want to make an Academic Appeal

I have to attend an Academic Integrity Interview

I have to attend an Academic Misconduct Panel

I want to appeal a fine or penalty from a warden or other authorised person

I want to make a Complaint against the University

I have to attend a Disciplinary Panel

I want to apply for Extenuating Circumstances

I have to attend a Fitness to Practise meeting

I have to attend a Fitness to Study meetings

I have been given a Managed Exclusion Order

Visit Us

Union House
University of Surrey
Stag Hill, Guildford

Contact Us
01483 689 223

The University of Surrey Students’ Union is a private limited company, registered in England & Wales with registered number 07470232, registered at Union House, Guildford, GU2 7XH. The Union is also a registered charity, registered with charity number 1142479

Copyright University of Surrey Student's Union 2018